Jewelry Items
All of our jewelry items are designed to last a lifetime with normal usage. However, we understand that life happens, especially when it comes to items that are worn often. We got your back! All jewelry items come with a 90 day warranty against manufacturing defects as well as a free 1 time repair with no expiration date. Any repair that is needed after your free 1 time repair will incur a reasonable repair fee.
If your Segen Luxury jewelry item is in need of repair, please contact us.
Watches
Our watches are made out of quality materials such as 316L stainless steel, or solid gold. They are powered by proven, reliable Japanese "workhorse" movements. All watches come with a 1 year international and transferable warranty that covers manufacturing defects and movement problems. This warranty does not cover normal wear and tear (scratches, dings etc), dead battery, water damage or breakage from improper use.
If you have any issues with your Segen Luxury time piece, please contact us.
